My last 12 hours has been Internet and OS Hell. Comcast blew a gasket last night and our service was down for 12+ hours. In the meantime, I tried to upgrade to Leopard. The upgrade was flawless, except for two little tiny things, which caused the whole experience to be very painful.
At least one of them is Apple's fault, the second is arguable. Anyway, here goes...
The tale begins last night, at the mall, which closes at 9, but the Apple store remained open until 10, per their Leopard release party plans. We had other commitments, so I arrive at the mall at 9:50 or so. Doors are locked. WTF? A security guard comes to the door to let someone else out and asks if I'm an Apple employee, I say no, I'm a customer, and he says the mall is closed. I say the store is open. He says the mall is closed. It so happens that at that moment, I'm on the phone with an Apple employee in the store, to ask them to come open the door, and finally the guard decides not to be an a-hole and lets me in.
I buy Leopard and I get a t-shirt and I leave.
We get home... no Internet. I call the old Roadrunner tier-3 tech support number (I have a commercial account), it's not the same anymore, it goes directly to hold, no idea if anyone will answer. OK, fine, I call 1-800-COMCAST... on hold, for 45 minutes. Finally I get someone... I tell them the situation, they give me the commercial support number (yay). I call... after 4 levels of menus, I get connected to a human. There's an outage. No ETA. Great.
In the meantime, I clean up my HD and pop the Leopard DVD in. I click install. It restarts and the installer comes up... great. Something is working. I click continue and it gives me a list of drives to choose from for the install. My main drive isn't listed. WTF!
OK, possible problems... I have 2 internal drives... no idea why it only sees one, the one that I don't boot from. But if I remove that one, it should see the other one, it would have to, right? Let's try it... nope. Doesn't see it. OK, disconnect both external drives, the printer, the abacus, the kitchen sink, etc. Restart... still doesn't see it!
Curse you, Leopard scum!!
Find Leopard box, dig out manual, look up support number... ready to call. Oh, wait... it finally sees it! But it's grayed out. This is weird... now it's not grayed out... it's there... I can click it... I'm saaaved!
Apparently, it was trying to calculate how much more space it would consume on my drive. You know what? I just don't give a crap. If you must waste time calculating that, could you please do something like TELL ME? So I don't disassemble my entire computer to see what the hell is making you be so stupid?
Oy. OK, Leopard installs, it's pretty quick, painless, etc. Restart. Apple logo. Blue screen. Blue screen. Blue screen. Oh, look, here's my mouse pointer. Blue screen. Time passes. Blue screen.
Curse you, Leopard scum!!
Call Apple support. "Greater than 15 minute wait time." Lovely. While on hold, dig out iPhone, to google this problem. Oh, wait, Internet still down.
Curse you, Comcast scum!!
Of course, my Wi-Fi is up, just the next hop isn't, so my phone doesn't know its efforts are futile... OK, disable Wi-Fi on the phone... now google...
Yep. Other people have this too. Apple doesn't know WTF the problem is. Nice. Ah... some light... it's APE extensions... Leopard can't finish booting because of APE extensions?!
Curse you, Unsanity scum!!
OK, I dunno whose fault it is, really, I'm just cursing everyone at this point. :)
Macfixit has instructions to fix. Single-user mode. rm -rf. Done. Reboot.
IT'S ALIVE!!!!
Leopard is gorgeous. Fast. Spaces is AWESOME. I love it.
...and... the 40D is supported! Woohoo! ROCK.
OK, I'm done.
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